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Temporary Positions

Technical Support Analyst
Cramlington, Northumberland, North East

Are you looking for a new and exciting opportunity to showcase your experience and skills as a Technical Support Analyst? If so, S3 Discovery has the role for you!

As a Technical Support Analyst, you will be a vital part of the IT and Automation team, who’s responsibilities include providing IT Infrastructure coverage and support to on site systems.

Main responsibilities as a Technical Support Analyst include but not limited to:

  • Assisting and supporting the Automation and IT (A&IT) team with desktop issues, software and networking and requests in relation to hardware, as well as assisting with technical IT infrastructure
  • Responsible for the timely execution of assigned regular A&IT tasks, including password resets and patching, backing up production systems and engaging with business areas to organise the hands-on time needed on each machine
  • Responsible for collaborating with offsite teams to implement infrastructure requirements needed within the A&IT team
  • Aligning with the client’s GIO (infrastructure) team to ensure that the best practices and standards are followed within the IT team


What skills, experience and qualifications do I need?

  • General knowledge of networking (patching, IP, DNS, firewall, port blocking)
  • A good understanding and previous experience working with virtual technologies
  • A good understanding of Antivirus and IT security best practices
  • Experience and understanding of Windows Server O/S (troubleshooting)
  • Experience using Active Directory (Use of security groups)
  • Understanding of network infrastructure
  • Excellent technical and computer skills


How do I apply?

The application process for this role is easy. Permitting you match said criteria, simply click and apply to the advert, and if successful, you will be contacted by a member of the team ASAP. Due to the number of applications we receive, if you have not been contacted within 1 week, unfortunately you have not been successful for this role.

All successful applications are subject to S3 Discovery’s stringent vetting and security checks.


S3 Discovery is proud to be an equal opportunities employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Salary: 16.000-£20.00 per hour
Date Posted: 02/12/2019
  • S3Science is an equal opportunities employer: our recruitment process is fair, objective and open.

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